You have queries about your stay in Bonn? We have all the answers!

You have urgent questions concerning arrival or departure? You would like to know about the parking situation? Just hit the FAQ button, maybe this will answer your question. We are pleased to help you!

Arrival / Departure

Your room is available from 2.00 p.m. at the day of your arrival; however, an earlier check-in can be arranged at notice. Our reception is open 24 hours a day and thus a late arrival is no problem at all. Check-out on day of departure until 11.00 a. m. Contact us for a later check-out (depending on availability, will be charged).

Parking

We offer free car parking behind the hotel (for 15 cars), take the driveway right hand beside the main entrance. The parking is free of charge for our guests. No reservation possible.

Wi-Fi

Free Wi-Fi on the premises. You will get the code at the reception.

Cancellation

The individual cancellation conditions are mentioned on your reservation confirmation. Please keep in mind, that we accept cancellations only in written form such as email, fax or by post.

Reception and Service Hours

Reception and room service are available 24 hours a day.
Our breakfast buffet is open for you from 7.00 a. m. through 10.00 a. m.

The very scpecial service

It is our pleasure to help you organising your stay. We provide tickets, flowers, a chauffeur and many other things. Simply ask when you reserve your room and we will be glad to help!